Frequently Asked Questions
We deliver throughout the UK, with most orders delivered within 2-4 working days. Free delivery is available on eligible orders over £199 (excludes pallet/oversized items).
https://www.hartlepoolplumbingsupplies.com/policies/shipping-policy
Yes, we offer competitive trade pricing for registered plumbers and contractors. Contact us to set up your trade account.
We accept returns within 30 days of receiving your order for unused items in original packaging. https://www.hartlepoolplumbingsupplies.com/policies/refund-policy
Our experienced team can provide technical advice on product selection and installation. We also can provide installation service. Contact or call us during business hours https://www.hartlepoolplumbingsupplies.com/pages/contact-us
Yes, as a separate service. Installation isn’t sold through our website — labour and project work are quoted and agreed separately from any goods you buy online. Call 01429 597737 or contact us to arrange a survey and written quote. If you’d prefer to hire a fitter yourself, our Plumbers and Joiners directory lists independent local trades you can contact directly